Making People Ops Work for Every Stage of Business

We help founders build scalable, people-first systems that power growth without sacrificing culture

How We Help

Intentional Culture Ops provides fractional HR and People Ops services for startups & growing businesses

Real partnership. Practical support.

Because great culture is built on people—not paperwork.

IF YOU'RE A FOUNDER OR EXECUTIVE TRYING TO SCALE A BUSINESS WITHOUT LOSING YOUR PEOPLE, YOUR CULTURE, OR YOUR SANITY

You’re in the right place.

Here’s what happens when People Ops isn’t built with intention:

When culture cracks, retention suffers. People burn out, & you burn cash.

You’re stuck reacting to short-term setbacks instead of planning for long-term success

You waste time (and money) on systems that don’t actually work.

We help you shift from scrambling to scaling by building people-first systems that grow with your business.

MAIN SERVICES

Ongoing HR + culture support without the cost of a full-time hire.

Fractional People Ops


Build smart, scalable systems that grow with your business.

People Ops Strategy & Systems


Know what’s working, what’s missing, and what needs to change… FAST.

Culture & Compliance Audits


Explore Our Services

Here’s what people are saying about us…

  • Diogo Felippelli , CMO/ VP of Social Media @ Fox Entertainment

    “Intentional Culture Ops excels in creating and implementing HR strategies that attract top talent and foster a thriving workplace culture. Their collaborative approach and commitment to people-first operations make them a valuable partner in any organization's success. Additionally, their expertise in aligning HR with business operations ensures that every strategy not only supports the people but also drives overall organizational efficiency and growth.”

  • Liza R, Founder @ NYC Brunch Squad

    “When I mentioned to ICO that I was struggling with I-9s and legal questions pertaining to hiring independent contractors, they instantly knew how to handle the situation. Intentional Culture Ops exemplifies the company's mission to provide small businesses with tailored operational support and expert connections. Their extensive network and readiness to help make them a reliable partner in navigating complex business challenges. I am really lucky to have them in my network.”

  • Bess Childs, SVP/ B2B SaaS Marketing Leader

    “Intentional Culture Ops has been instrumental in transforming our organization's culture. Their strategic approach to People Operations, combined with a deep understanding of business operations and team dynamics, has driven significant growth and employee engagement. We highly recommend Intentional Culture Ops for any company looking to elevate their HR practices.”

How We Work.

01

DISCOVERY & ASSESSMENT

We evaluate your team, culture, and People Ops gaps quickly.

02

STRATEGY & ROADMAP

Tailored plan balancing compliance,
operations, and culture for growth.

03

IMPLEMENTATION & SUPPORT

Hands-on execution, coaching, and guidance to embed systems effectively.

04

ONGOING OPTIMIZATION

Refine processes as your team grows, keeping culture intact.

05

RESULTS & CONFIDENCE

Gain clarity, reduce risk, and scale with confidence confidently.

Ready to chat?

MEET THE FOUNDER — JOCELYNE NORRIS

Building people-first cultures and scalable systems that actually stick.

Hi, I’m Jocelyne, founder of Intentional Culture Ops. I’ve spent over 15 years working in operations, finance, HR, and leadership, so I understand how every piece of a business works together.

I bring real, practical solutions. No sugarcoating, no jargon, just guidance you can trust to grow your team and your business.

Learn more about our story

On The Blog


UNDERSTANDING WORKPLACE EQUITY AND ITS IMPORTANCE

By now, we've all had time to process SHRM's announcement of removing equity from DEI. The reactions have varied widely, from outright outrage to deep concern. Learn more in this post.


NURTURING THE EMPLOYEE EXPERIENCE: FROM SURVEYS TO CULTIVATING A THRIVING CULTURE

In the dynamic landscape of modern workplaces, nurturing the employee experience has evolved into a strategic imperative for organizations aiming to thrive amidst fierce competition and rapid change.


Learn more about how we can help you!

our services